Press Releases
Sir Ganga Ram Hospital in India Achieves 89% Capture Rate with InterSystems TrakCare-based Electronic Patient Record
Electronic Patient Record Enables
Analysis of Clinical Data
NEW DELHI, India & SYDNEY, Aust. – September
21, 2011 – InterSystems
Corporation, today announced that Sir Ganga
Ram Hospital, a 675-bed multi-specialty state-of-the-art
hospital in New Delhi, has deployed the electronic patient
record (EPR) within the InterSystems TrakCare™ advanced
Web-based healthcare information system, enabling analysis
to be performed on clinical data captured from 89% of
inpatient visits.
This significant breakthrough builds upon a TrakCare
implementation already delivering a wide range of
benefits. These include increased outpatient throughput,
savings through better inventory and medical package
control and support for pharmaceutical substitution, more
rapid access to laboratory results, and reduced adverse
allergy and drug interaction incidents.
Further benefits enabled by the new EPR include
dashboards supporting key performance indicators (KPIs)
and clinical governance, analysable clinical data for
enhanced quality of care and medical research, automated
discharge summaries and improved data protection of
medical records. Many of these benefits are designed to
drive EPR adoption among clinicians, all of whom already
use TrakCare to access laboratory results and medical
imaging.
The main incentive driving clinicians to adopt the EPR is
the automated discharge summary for patients. Hospital
departments previously typed discharge summaries on a word
processor. This information is now entered directly into
the TrakCare EPR and TrakCare automatically creates and
prints out the discharge summary.
“The immediate return offered by automating discharge
summaries, while smaller than the returns from data
retrieval at a later date, has enabled us to achieve an
EPR capturing 89% of inpatient visits,” said Dr. Karanvir
Singh, Consultant Surgeon and Head of Medical Informatics
for Sir Ganga Ram Hospital. “The successful design of the
discharge summary module – which takes granular ICD-10
coded data and converts it into something readable by
patients – was a very important factor in the EPR’s
success.”
According to Dr. Singh, the return on investment (ROI)
from TrakCare has come from using healthcare information
to define, guide and measure enterprise process
improvements.
“Essentially, analytics is what provides the ROI on
healthcare information system investment,” said Dr. Singh.
“Our first tangible ROI was when we analysed the various
patient treatment packages offered by the hospital.
Another ROI was identifying workflow bottlenecks and
streamlining processes as a result. All this has been
possible because decision-makers are now getting data
within minutes or hours, which used to take weeks or
months to deliver.”
The new TrakCare-based EPR has enabled Sir Ganga Ram
Hospital to perform analysis of clinical data to support
improved quality of care and clinical governance. This
includes defining key performance indicators (KPIs) and
scorecards, and building dashboards to display them to
hospital decision-makers.
According to Dr. Singh, KPIs and scorecards are a valuable
clinical governance tool. “A series of KPIs in a dashboard
are included in the opening screen for the hospital’s CEO.
At any stage, the CEO can click on a displayed KPI
speedometer and drill down to see details of the
underlying data. More complex scorecards are ideal for
displaying the ‘health of the hospital’.”
When designing the EPR screens in TrakCare, Sir Ganga Ram
ensured all data was captured in a structured fashion so
it would be suitable for data analysis. Data is entered
from pre-populated lists using the International
Statistical Classification of Diseases and Related Health
Problems 10th Revision (ICD-10) coding standard. Entry of
unstructured text is restricted as it is of little value
for subsequent data analysis or future clinical decision
support systems.
“The availability of analysable data was a further
incentive offered to clinicians to encourage them to adopt
the EPR,” said Dr. Singh. “India has a huge population and
the volume of patient throughput is something not
available in many western hospitals. If doctors can
analyse this volume of data they can also obtain more
research material and therefore gain more opportunities to
be published.”
Improved data continuity of medical records is also an
important benefit. Before entry in the EPR, patient data
was lost over time as it was often impossible to locate
word processor files after a few months. The central EPR
now backs up all clinical data, ensuring medical records
remain available for years or even decades if required.
“TrakCare enables us to capture, store, share and act
intelligently upon patient data,” said Dr Singh. “This
enables us to provide better care to our patients, while
improving our operations.”
About Intersystems
InterSystems Corporation is the worldwide leader in
breakthrough solutions for connected care. With
headquarters in Cambridge, Massachusetts, and offices in
23 countries, InterSystems provides advanced technologies
for breakthrough applications.
For more information, visit InterSystems.com
and www.youtube.com/InterSystemsCorp.
And, please join the InterSystems community at www.facebook.com/InterSystems
or @InterSystems
on Twitter.
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Editorial Contact
Chris Bowes
Bowes Communications
+61 (0)2 9387 2332
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